Your Fully-Managed PROMs Program

CODE Technology manages patient-reported outcome programs for hospitals and ASCs – from survey delivery to CMS reporting – so you achieve high survey capture rates, compliance confidence and meaningful quality insights.

Talk to a PROMs Strategist

Industry-Leading Capture Rates. Zero Burden on Your Team.

Meet CMS PRO-PM requirements without burdening your staff. CODE’s fully managed service delivers superior patient engagement, quality data, and complete confidence—and no IT headaches.

When PRO Data Falls Short, So Do Impact and Opportunity

Whether it’s for reporting or quality improvement, healthcare leaders need reliable systems for managing patient reported outcome data. But most PRO collection methods fall short — resulting in low capture rates, fragmented workflows and underused data. And now, CMS requirements are raising the stakes.

Rethink Your PROMs Strategy. See CODE’s 4 Easy Transition Paths

Chart showing incomplete data

Why Leading Organizations Invest in Patient-Reported Outcomes

PROMs programs help hospitals and surgical groups:

Improve clinical care and patient satisfaction

Understand performance across providers and sites

Support research and innovation

Strengthen value-based care initiatives

Demonstrate quality to payers and patients

As value-based reporting expands, hospitals need reliable PROM programs to measure outcomes, support reporting requirements, and demonstrate the quality of care they deliver.

Explore Real-World Use Cases

A set of medical infographic sheets from American Ortho, featuring Patient Reported Outcome data, patient satisfaction scores, and percentage statistics in blue, orange, green, and red. Some sheets include patient photos and graphs.

How CODE Works — End to End

Whether you’re aiming to meet CMS requirements or improve clinical quality — CODE’s makes it effortless with zero disruption to your workflows.

Patient Engagement

Multichannel outreach tailored to your workflows

Data Collection

Validated surveys delivered at the right time using your brand

Monitoring & Support

Our team tracks participation and adjusts in real time

Insights & Reporting

High-integrity, actionable data delivered to you + CMS/AAOS/MIPs-ready formats

High-Value Outcome Data — Delivered, Not Just Collected

CODE is a managed service for patient-reported outcomes.

We handle the full process — from patient outreach to data delivery — with industry-leading capture rates and expert-backed implementation.

No extra burden on your staff. No clunky tech to manage.

Trusted by 400+ Healthcare Organizations Nationwide

Flawless Compliance Record — Across All Clients

“The CODE team is extremely responsive and available for all inquiries. They are always willing to meet to discuss more complex situations.”

Academic Medical CenterCustomer Review

“Super staff easy to work with and excellent follow-up on all fronts. The CODE team has been absolutely incredible.”

Community HospitalCustomer Review

“CODE has a great culture of service to your clients, your pricing is fair, and your technology helps. We are especially happy with your forward-looking approach to regulations and reimbursement.”

Integrated Delivery NetworkCustomer Review

“I have an exceptional account manager who routinely adds value to our CODE experience.”

Academic Medical CenterCustomer Review

AAOS Vendor

AICPA SOC 2

HIPAA Compliant

WAI WCAG2.2

TX-Ramp certified

Patient completing survey

Why Hospitals and Practices Choose CODE

Managed Services Model: We run the program so your staff doesn’t have to

Capture rates that lead the industry

Zero workflow disruption

Compliance-ready reporting with no IT lift and benchmarking you can act on

Clinical expertise at every step

Ready to Turn Outcomes Into Action?

Start here — whether you’re just exploring PROMs or ready to level up your program.

New to PROMS

Check out all our guides and resources.

CODE Resource Center

Already Collecting?

Check out Will Your Collection Method Meet CMS Standards?

What to Talk?

Schedule a Strategy Call with a PROMs Expert

Why Choose CODE Technology for Patient-Reported Outcomes?

Despite the name, CODE doesn’t stand for software coding or clinical coding. It stands for Clinical Outcomes and Data Engineering, LLC — and that’s exactly what we do.

We’re not a coding or software development company, and we’re not just another patient-reported outcomes (PROs) platform. CODE Technology is a fully managed PROs service — taking on the entire process of collection, submission and benchmarking, so your team doesn’t have to.

If you’re a hospital, health system, or ASC looking to meet CMS reporting mandates, improve capture rates, and unlock insights for quality, value-based care and accreditation, you’re in the right place.

How Can Hospitals Improve PROMs Capture Rates Without Adding Staff Work?

Collecting PROMs through an EHR or in-house process often results in low capture rates, frustrated staff, and unreliable data. With CODE’s proven workflows, you can achieve high capture rates without adding tasks to your care team. Learn how our managed PROs service integrates seamlessly into hospital and ASC settings.

What Are the CMS PRO-PM Requirements for THA/TKA — and How Do You Stay Compliant?

CMS’s THA/TKA PRO-PM program is here to stay — and penalties for missing requirements can be costly. CODE helps hospitals submit complete, accurate, and timely data, keeping you on track with national standards and payer expectations.

Visit our CMS PRO-PM resource hub to see how we support mandated reporting.

Check out our FAQ on CMS PRO-PMs.

Have 90 seconds? Watch our animation on how CODE handles PRO-PMs and protects your annual payment update.

National Benchmarking & Registry Insights for PROMs

Your outcomes data is most powerful when compared across a large population. CODE has built a national PRO registry with millions of data points and growing, allowing you to benchmark your performance, support research and unlock insights for enhanced quality and payer negotiations.
CODE is purpose-built for PROMIS tool implementation. See how CODE supports your submissions to healthcare registries.

Why EHR-Only PROMs Collection Often Falls Short

EHR-based PROMs collection often underperforms: low participation, poor match rates, and staff frustration. CODE’s solution provides higher capture rates, seamless patient engagement, and data quality that supports research, accreditation and payer negotiations.

How Do PROMs Support Value-Based Care and Accreditation?

Hospitals are under pressure to improve outcomes while reducing costs. With CODE, you can leverage PROs to drive value-based care initiatives, support Blue Cross Blue Shield Blue Distinction and DNV advanced certification, and demonstrate excellence across service lines.

Future-Ready & Scalable PRO Management

CODE’s managed PROs service is designed to grow with your organization. Whether you’re starting with a single service line or scaling across a multi-hospital health system, our workflows adapt seamlessly. And we don’t stop with THA/TKA PRO-PMs — new CMS measures are on the way, including TEAM, PIX/IPFQR, Information Transfer PRO-PM, and OQR. With CODE, you’ll be ready to meet today’s mandates while preparing for tomorrow’s.

• Why Leading Health Systems Choose CODE Technology
• Zero workflow disruption — we manage collection end-to-end.
• Faster go-live — average implementation in 30 days.
• Proven capture rates — industry-leading.
• National registry insights — data you can trust for payers and researchers.
• Client-driven product roadmap — our innovations come from the field.

Not Confident In Your PROs Approach?

Discover why more hospitals are switching from DIY EHR collection or platform-only vendors to CODE’s fully managed PROs service. Explore our transition options and see how we make switching easy.